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INDeX Telephone Systems

Avaya’s INDeX is a communications platform offering a wide range of value added applications and sophisticated multi-site networking capability designed to meet the business needs of the small to mid-sized market space for businesses with up 1000 employees.

INDeX
Avaya INDeX phone systems

Specifications

Phone Lines (External): 440
ISDN2: 440
ISDN30: 1020
Phone Exts (Total): 1-1088
Analogue Phone Exts: 816
Digital Phone Exts: 1088
IP Phone Exts: 680
DECT Phone Exts: 120
Full Specifications and Features

Overview

INDex is a highly flexible open digital communication platform capable of supporting both PABX or key system working and handling a range of voice and data requirements.

It is much more than a conventional telephone system - it's an open digital communications platform that offers choices. Conventional systems have tended to offer either a PABX or key system solutions - with little room for manoeuvre between the two. With INDeX, these old distinctions no longer apply. Advanced features and functionality can be added as needed to improve business processes and enhance customer service.

A Platform for Customer Service

To meet voice and data communication requirements and offer the highest levels of customer response, customers need a communications system that works the way they do. INDeX can be configured to suit customer businesses - as a PABX, Call Centre or key system, supporting Video Conferencing, Manager/Secretary, multi-tenancy, Voice and Data Networking, Intranet Access, DECT Cordless, and Computer Telephony Integration (CTII) in any combination.

INDeX offers a truly converged solution for voice and data that delivers voice, data and new technologies such as Voice over IP (IP Telephony).

For multi-site operations, INDeX's transparent voice and data networking capability brings organisations together seamlessly, whether over ISDN, PSTN, IP, Private or Virtual Private Network (VPN). Furthermore, INDeX is an open platform and compatible with the latest advances in CTI that let telephone and computer systems work together. INDeX will grow with the business - with the capacity for 10 to 1088 ports per site, it offers an almost limitless combination of function, size and applications. Most importantly, INDeX is easy to install, configure and program to the exact requirements of the customer.

Maximising Business Efficiency

INDex offers a number of solutions to maximize business efficiency:

 INDeX Solutions

Improving Personal Productivity

INDex offers a number of solutions to improve personal productivity:

INDex Solutions

Customer Retention

INDex offers a number of solutions to improve customer retention and services:

INDex Solutions
 
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