DHTML Menu, (c)2004 Apycom
Phone system advice and accredited telephone system resellers
 
Home Which Telephone System ? Telephone Systems Telephone Resellers Comms Directory Comms Guides Jargon Buster
Call Recording Information | Call Recording Solutions |

Call Recording

NT Telecom Ltd - Recording all telephone calls is an effective way to ensure your company can continue to grow unhindered, in today’s compensation driven society. With digital voice recording equipment from NT Telecom, regulatory compliance and peace of mind is guaranteed – Call us now for a free demonstration.

NT Telecom Ltd

  
15 Tital Way, Britannia Enterprise Park, Litchfield, Stafforshire, WS14 9TT
Call 0800 096 6413 to arrange an obligation free demonstration
Website: www.ntcallrecording.co.uk

NT Telecom Call Recording Solutions
In a world of compliance and regulation, many companies in the UK are looking for ways to protect their reputation against fraudulent or misleading allegations from customers. The cost to industry of erroneous claims and disputed client billing, runs into millions of pounds each year.

Our Aim
To provide a cost effective solution for SME's to large corporate clients, by providing a range of proven products encompassing leading edge technology. As an independent provider of call recording solutions we listen to each client's specific needs, following a stringent checklist, before recommending the most appropriate solution. With so many products on the market and so many configurations available, it is almost impossible to make the correct choice unless you spend months researching the market.

This is where NT Telecom can help, with our extensive knowledge spanning over 20 years in the telecoms sector, we are in a unique position to advise on the correct installation of call recording solutions for companies with 2-300 lines, whether line side or extension, analogue or digital, basic recording or multifunctional.

“No matter what phone systems you have in your office we have a voice management solution to match your needs”

NT Telecom's voice management solutions enable your
business to:

  • Clarify facts
  • Improve customer care
  • Increase staff performance
  • Improve training programmes
  • Provide accurate feedback for staff appraisals
  • Adhere to regulatory compliance guidelines

 

Additional benefits

  • Bespoke systems
  • Fast voice data search facilities
  • Multi level retrieval
  • Email adjudication
  • Remote diagnosis
  • 24hr customer support
Recording your telephone conversations has never been easier. NT Telecom systems are installed and maintained by highly qualified engineers backed with a comprehensive training programme to help you make the most of your system. NT Telecom's high level of customer service is recognised by BT which has granted NT Telecom authorised partner status.

Products
NT Telecom is an independent provider of call recording solutions. The most suitable system for each location is selected following close consultation with each client. We have a call recording solution to suit every size of business, from a small office with a single phone line to a large multinational organisation with multiple sites. Each installation is guaranteed to provide total coverage of all phone lines and capture all incoming and outgoing conversations.

Frequently asked questions


1. Are all incoming / outgoing calls recorded?

Yes. With all calls being captured your company can retrieve call data, whether incoming or outgoing, for verification, training or analysis.

2. Are the recordings encrypted?

Yes. Encrypted calls cannot be tampered with and are admissible in court in the UK. Your company can have total peace of mind that your voice data is protected.

3. Can the system be installed as a separate ‘stand alone' unit?

Yes. NT Telecom's systems can be installed as a totally separate unit to your present IT infrastructure.

4. Are the recordings digitally recorded and will they last?

Yes. Digital recordings are stored on your hard drive making them much more reliable than tapes.

5. Can data be easily retrieved?

Yes. Conversations are easily and quickly retrieved and can be accessed by date, time, telephone number or extension.

6. Can information be shared?

Yes. Conversation data can be emailed making the system fast, efficient and reliable.

 

With today's increasing litigious culture many companies, including law firms, insurance/mortgage brokers, motor dealerships and many more are finding that the only way to prevent costly customer complaints is to record all incoming and outgoing calls.

Technical features

•  Compatible to all phone systems

•  Works independently

•  ISDN or Analogue lines

•  USB connections

•  Encrypted recordings

•  Export to MP3 and WAV files

•  Unlimited storage

•  Fully automatic backup

•  Records all incoming / outgoing calls

 

All our clients benefit from our customer support programme, which provides comprehensive technical support and advice 24hrs a day, 7 days a week.

Are you ready to take that call?

Call 0800 096 6413 to arrange an obligation free demonstration or visit our website for further information - www.ntcallrecording.co.uk

 
Telephone Systems
Free Buyers Guide
 
Become a Partner|Terms & Conditions |Privacy Statement |Links |Sitmap | © Miles Publishing Limited |
 

www.Comms4Business.com

Comms4Business is a complete online resource providing free independent and unbiased telephone systems advice to help you select and purchase the best telephone system for your business and find accredited resellers in your area. Comms4business is supported by the worlds leading phone systems manufacturers and all resellers on this website are accredited by their respective manufacturers, ensuring the quality of service you expect when purchasing phone systems and related services.

All product information within our site is factual and details product features, applications and future expansion capabilities in an easy-to-understand format. Free brochures and current information is available for Aastra, Alcatel, Avaya, Inter-tel, Panasonic, Samsung, Siemens and Toshiba phone systems and telephone handsets.

We simply provide a user-friendly, jargon free environment for businesses of all sizes to research and compare telephone systems. Our aim is to make the selection process easy by keeping things simple. Copyright © 2005 Comms4Business


Please use the links below to research information and learn more about phone systems, telephone technologies and related telecommunications solutions and services.

 
Alcatel Alcatel Telephones Avaya Systems Avaya Telephones Aastra Aastra Handsets
Inter-Tel Telephones Samsung Samsung Telephones Siemens Handsets Siemens Panasonic Telephones
Toshiba Telephones Toshiba Inter-Tel Panasonic Jargon Buster Phone Systems
Which Phone System Accredited Resellers Free Magazine Telecommunications News Telecommunications Links Buyers Guide

These links are intended to provide you with all the latest news, current updates, free brochures and relevant information to help you learn about telephone systems and their related technologies and enable you to find the right phone system for you business. If you still need further help to clarify your requirements, then use our “Locate A Telephone Reseller” tool to speak to an accredited reseller in your area.

 
Miles Publishing Limited
Reg Office: 15 – 19 Cavendish Place, London, W1G 0DD Reg No: 4501494