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BCM 400 Telephone Systems

The BCM 400 is the larger system of the 3 and is designed to provide a cost effective solution from 32 to 160 users. The 400 can also support up to 90 IP users which can be on the local site or deployed any where in the world were an IP connection is available.

BCM 400

Specifications

Phone Lines (External): 72
ISDN2: 36
ISDN30: 90
Phone Exts (Total): 1-192
Analogue Phone Exts: 72
Digital Phone Exts: 192
IP Phone Exts: 90
DECT Phone Exts: 64
Full Specifications and Features

Overview

Like the rest of the range the BCM 400 is designed to provide the customer with a flexible solution which starts as TDM and then migrates the customer to IP. The 400 still has all the applications of the smaller platforms as well as the data features. The data features include a VPN server which can be useful for small numbers of home or mobile workers, providing secure connection across a public network.

One of the most useful features available on all three platforms is the in-built fax server which provides fax to and from a users email inbox.  Once in the user's mail box the faxes can be stored, filed and saved just as any other type data.  The BCM Fax license can be added to any of the systems with the simple addition of a license key, a process that is the same for any of the licenses such as voicemail etc.
Deploying Remote or Mobile Workers
Virtual Private Networks (VPNs) for enhanced security. Intra-site Virtual Private Networks (VPNs) enable organisations to use the public Internet for secure communications, reducing the need for costly leased lines. Nortel Contivity clients can be

- loaded on to users' remote PCs and laptops delivering secure access from any location providing full access to company systems including voicemail, Unified messaging and remote IP telephony.

Easy System Management

Centralised configuration and management for networks of all sizes. In addition to an intuitive application that's ideal for configuring a single unit or small networks, Nortel Networks delivers Network Configuration Manager, a powerful, global, template-based solution that simplifies the management of large networks containing hundreds of units. Whether you select traditional or IP telephony the BCM can be managed efficiently over single or multiple sites.
Monitoring Critical Support or Sales Teams

Call centre applications combine personalised agent interaction and customer support with advanced web based solutions. The silent monitoring feature enables supervisors to listen to calls as they occur, helping to ensure high levels of customer service. Such applications ensure the part of your business that generates the revenue, or supports your customers is managed, reported on and run to maximum efficiency.

Interactive Voice Response (IVR) for improved profitability. Now smaller companies can cut down on customer hold times, increase the efficiency of their employees, and improve customer service by offering information and ordering capabilities from the keypad of any touch-tone phone.
Key Reasons to Choose BCM

1.  Cost effectiveness - scaled for small sites the BCM comes pre-loaded with hundreds of features and a full suite of integrated applications. As your business grows and its needs evolve, you can activate more capabilities just by entering a key code. If you're not sure which applications are right for your business, Nortel makes it easy to decide by offering a 60-day free trial for most applications — from voice messaging to the latest CTI applications.

2.  Simple migration - the BCM range supports traditional telephony and IP, the migration path is simple allowing migration to IP as and when you are ready

3.  Applications - from the 50 to the 200 and 400, all BCMs are capable of deploying advanced applications such as unified messaging, fax to email, call centre and IP telephony.

 
Nortel BCM 400, BCM 50 and BCM 200 Telephone Systems and Business Phones provided by comms4business in the UK
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