Guide To Remote Working

Mobility will be a key driver for enabling the enterprise important for organisations to invest today in solutions easily and effectively add mobility capability.

Investing in mobility solutions now means decisions being made today need to be informed, as they may end up with immobility in the future. With an aging workforce and a newer generation of worker that increasingly wants to strike a better work-life balance, employers are beginning to look at technology alternatives that will help them attract and retain top talent, Solutions designed to provide the ability to retain and attract high quality workers with teleworking tools that facilitate and encourage information-sharing and team-working, as well as expedite decision-making, will increasingly become a differentiator for top employers that employ knowledge workers.

Additionally, large and small forward-looking organisations planning their response to potential pandemic-related worker absenteeism are increasingly looking to teleworking as part of their plans to maintain their business operations. Public health organisations estimate as many as one in three workers will miss work due to infection, taking care of children or family members or simply refusing to go to work for fear of contracting the virus in heavily populated office towers.

Technology

Adoption of technologies that are highly supportive of remote working— such as broadband and voice over IP - is rising sharply. One in five companies currently use VoIP for remote working, and 79% expect to be doing so this year.

Working from home can be as easy as being in the office with the right tools

Most telephone system vendors now have IP Phones in their range. These devices, looking like regular key system phones and in use almost identical in operation to them, plug in to the home or remote office network – in the case of the home worker in to the broadband router. Once connected the phone seeks out the preprogrammed IP address of the headquarters phone systems and becomes just another extension of those systems.

Many system vendors also have shrink wrapped home or remote office worker application available for ‘plug and work’ employees so that businesses can benefit from reduced overhead and increased employee retention while employees can be more flexible and productive in how they work.

Such solutions need to be able to provide:

• Transparent access to corporate voice and data services
• High levels of security
• Seamless integration with Microsoft Windows clients for access to the corporate data network
• Scaleability with support for large numbers of remote workers
• Plug-and-work simplicity

TELEWORKING TIPS!

Good teleworking supervisors do what they ought to be doing in the office – managing by results, communicating effectively and frequently, and creating networks outside of their immediate location.

1. Good employees in the office should be better employees at home. Work ethics themselves do not change, but productive hours do – for the better.

2. If the technology doesn’t work remotely, neither can the worker. Ensure that the technology works, particularly before using it as a business continuity mechanism.

3. Managerial trust is the foundation of an effective remote work programme. Individual managers and employees know the most about the suitability of their job and themselves for teleworking.

4. Technology and culture – not job function – are the best predictors of success in remote working. All jobs should be candidates for teleworking until proven otherwise.

5. Don’t go native. Face-to-face contact still counts. There are good reasons to go to the office, and they will not disappear.

Telephone Systems

		Mitel

		Alcatel

		Panasonic

		Avaya

		Inter-Tel

		Nortel

		Aastra

		Toshiba

		Siemens

		Samsung

Free Buyers Guide

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